Seminole Wild Card
Hotel
What time is Check-in / Check-out?
Check-in is guaranteed at 4p.m. EST. Check-out is at 11a.m. EST.
Can I request early check-in?
Yes. Early check-in may be requested and will be accommodated if available. Guest rooms are based on daily occupancy and cannot be guaranteed until 4p.m.
Do you allow pets?
Yes. We accept dogs up to 40 pounds on property. A $100 non-refundable fee will apply for hotel guests. Read our pet policy. There is a pet area located at the eastern edge of the property.
The sooner you create your Seminole Wild Card account, the sooner you start earning exclusive rewards, offers and more. Wild Card Services. Sunday-Thursday: 10AM – 9PM. 2021, we will be partnering with our Seminole Hard Rock Properties in Florida to provide tier benefit offerings for X Card and Rock Royalty. Seminole Wild Card is a loyalty member program that allows you to earn rewards, offers, and enjoy member-only benefits across all 6 Seminole Casinos throughout Florida. Sign up today and receive a mystery gift. Easy as 1-2-3: Earn 50 Tier Points on the day you sign up. Your Seminole Wild Card is now your virtual Wallet. Avoid lines at the ATM and Casino Cashier. The Seminole Wild Card Wallet is a convenient alternative to using cash at a slot machine.
Do you have a resort fee?
No. There is no resort fee at Seminole Casino Hotel
Do you place a hold for a security deposit on my credit card at Check-in?
Yes. We hold a $100 security deposit per stay on the credit card provided at Check-in for incidental charges. The hold will be released at Check-out provided there were no charges billed back to the room.
Do you offer WiFi?
Yes. We offer complimentary WiFi for all hotel guests.
Do you allow smoking in the hotel rooms?
Our hotel is 100 percent non-smoking. Smoking is allowed at the pool. We will always do our best to accommodate our guest’s smoking preferences however these requests are non-guaranteed and based on availability at the time of Check-in.
Do you offer complimentary parking?
Yes. We have complimentary parking located on property Valet parking is also available at a charge of $10 for overnight guests. Discounts available for Wild Card Members.
Does the hotel have a workout facility?
Yes. Stay fit with 24-hour complimentary access to the Seminole Casino Hotel Fitness Studio located on thelobby level. Equipment includes LifeFitness Cross Trainer, Treadmill, Upright Cycle, Recumbent Bike, DualAdjustable Pulley, and Dumbbell sets from 5 to 50 pounds. Guests younger than 18 years old must beaccompanied by a parent. Hotel key card access is required.
Do I have to be a hotel guest to use the pool?
The Pool is available to registered guests of the hotel. The presence of a parent or legal guardian for children under 18 years of age is required. Chickee Huts are available for rent and are based on availability. Reservations are required and may be made at the front desk.
Casino
How do I get a line of credit?
You may contact your host for assistance in opening up a line of credit or apply online now.
Does the casino offer sports betting?
No. Sports betting is not currently available in Florida.
SEMINOLE WILD CARD
How do I sign up for a Seminole Wild Card?
Joining is fast, free and easy. Stop by the Player's Club in the Casino with a valid photo ID to sign up (must be 21or older). Rack up your Seminole Wild Card Rewards, earn Comp Dollars and qualify for promotions.
Go to www.SeminoleWildCard.com to sign up now and start enjoying the rewards and benefits of Seminole Wild Card.
What is a Free Play Rewards?
Seminole Wild Card members receive Free Play Rewards based on Comp Dollars earned each time they play at their favorite slot machine. The more you play, the more you earn. You can check your Free Play Rewards balance online anytime.
How do I qualify to receive a Free Play Rewards?
Seminole Wild Card members who earn $8 Comp Dollars or more in a single visit, not counting Comp Dollars earned with Free Play, will receive a Free Play Rewards reward.
When and how will I find out if I earned Free Play Rewards?
Your Free Play Rewards will be automatically loaded to your account approximately 48 hours following your visit. A reminder email will also be sent to you. If you are not receiving emails, call Customer Care or log in to your Seminole Wild Card account online to add your email. Your Free Play will be valid for a period of up to 30 days.
Log in to your online Seminole Wild Card account to view your best available hotel rates, Comp Dollars balance, Free Play Rewards and upcoming promotions.
Are there any limits to the number of Bounce Back offers I can receive?
Play every day, and we’ll mail you an extra offer after each qualifying visit. There’s no limit to the number of extra offers you can receive!
How do I earn entries into promotions?
Seminole Wild Card Members also earn entries into exciting promotions by utilizing their membership card each time they play, for the opportunity to win great prizes like fabulous vacations, sweet rides, cold hard cash, Free Play and more. Plus, they may qualify to receive invitations to 'Members Only' special events, such as tournaments and dinner parties.
How can I receive special email offers?
If you're already a Seminole Wild Card Member, sign-up for exclusive email offers and updates today. Just add your email address to your account at the Player’s Club on your next visit.
How do I view my current Comp Dollars balance?
Log in to your online Seminole Wild Card account.
How do I request my Win Loss Statement?
Guests can obtain their win/loss statements by one of the following ways:
- Visit the Seminole Wild Card Player’s Club with valid photo ID.
- Log in to your Seminole Wild Card account.
- Call Customer Care at 1-800-218-0007.
Gift Cards
Where can gift cards be purchased?
Gift cards may be purchased on-site at participating locations, including most restaurants on property.
What forms of payment are accepted?
Gift cards may be purchased with cash or a major credit card: Visa, MasterCard, Discover and American Express.
Seminole Wild Card Tier Match
Are gift cards redeemable for Slot Play?
No. Gift cards may not be used to redeem Slot Play.
Are gift cards redeemable for Match Play for Table Games?
No. Gift cards may not be used to redeem Match Play.
Can I return an item purchased using a gift card?
Yes. Items purchased with gift cards may be returned. Bring the items along with the receipt to the store where it was purchased for a refund in the form of a merchandise credit. Items purchased with gift cards cannot be returned for cash.
Click here for more information and a complete list of outlets that accept gift cards.
Other
Does your facility offer wheelchairs?
Yes. Complimentary wheelchairs are available (based on availability).
Seminole Wild Card is a loyalty member program that allows you to earn rewards, offers, and enjoy member-only benefits across all 6 Seminole Casinos throughout Florida.
Sign up today and receive a mystery gift. Easy as 1-2-3:
- Earn 50 Tier Points on the day you sign up
- Stop by the Player's Club Xperience
- Pick up your Mystery Gift
Visit the Player's Club Xperience for more details.
Seminole Classic Casino Log In
SIGN UPSeminole Wild Card App
©2021. See Player’s Club for details. Open to all new Seminole Wild Card members with a valid ID. Seminole Wild Cards are free to all visitors 21 and older. New Seminole Wild Card members who earn a minimum of 50 tier points on slot machines or table games from 7:00am through 6:59am on their first day of issuance now – February 28, 2021. No Comp Dollars will be deducted from the Player’s account for participating in the promotion. It is the responsibility of the Seminole Wild Card cardholder to have their Seminole Wild Card properly inserted in the slot machine’s card reader or has been rated in table games to earn tier credits. Participants may go to the Player’s Club to redeem their gift by 7:00pm on March 1, 2021. Previous Seminole Wild Card members are not eligible to participate. Tier credits are non-transferable. Management reserves all rights. Lost or stolen items will not be replaced. Persons who have trespassed or been banned by the Seminole Tribe of Florida or have opted into the self-exclusion program are not eligible. If you or someone you know has a gambling problem, please call 1.888.ADMIT.IT.